1. Eligibility to Purchase

By placing an order, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a legal guardian

• All information provided during checkout is accurate, complete, and up to date

2. Product Availability

All products displayed on the website are subject to availability.
REDEFINE reserves the right to limit quantities, modify product offerings, or discontinue any product at any time without prior notice.

3. Order Placement & Acceptance

• Placing an order constitutes an offer to purchase

• An order is deemed accepted only after successful payment processing and issuance of an order confirmation

• REDEFINE reserves the right to refuse or cancel orders due to stock issues, pricing errors, technical problems, or suspected fraudulent activity

4. Pricing & Taxes

• Prices are listed in the applicable currency and are exclusive of taxes unless stated otherwise

• Any applicable VAT or taxes will be calculated and displayed at checkout in accordance with UAE regulations

• Prices are subject to change without prior notice

5. Payment Methods

• Payments must be completed using secure payment methods available on the website

• REDEFINE does not store or process credit or debit card details directly

• Orders will be processed only after full payment is received

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to location, courier services, or unforeseen circumstances

• REDEFINE is not responsible for delays caused by third-party logistics providers

• Risk of loss or damage transfers to the customer upon successful delivery

7. Inspection Upon Delivery

Customers must inspect their orders immediately upon delivery.
Any damage, defects, or incorrect items must be reported within 48 hours of receipt.

8. Product Use & Liability

• Products are intended for personal use only

• REDEFINE is not liable for adverse reactions resulting from misuse, failure to follow instructions, or known allergies

• Customers are responsible for reviewing ingredients, warnings, and usage instructions before use

9. Limitation of Liability

To the maximum extent permitted under UAE law, REDEFINE shall not be liable for indirect, incidental, or consequential damages arising from product use or purchase.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

11. Modifications

REDEFINE reserves the right to amend these Terms & Conditions at any time. Updated terms become effective immediately upon publication on the website.

12. Contact Information

For any questions related to orders or website use:

Brand Name: REDEFINE
Legal Entity: REDEFINE FZC LLC
Trade License No.: 262753761888
Email: customerservice@redefine.ae
Phone: +971 58 681 2080
Registered Address: BC-888610, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates